di777's Privacy Policy

Introduction & Scope of Policy

di777 (referred to hereinafter as "we", "us", or "platform") operates a safe and reliable online gaming service for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This policy explains what types of information we collect when you visit the di777 website, create an account, or use our services, how we use that information, and how we store and keep it secure. Our services are for those aged 21 and above only.

This policy may be updated from time to time. If changes are made, we will post a notice on the platform. Continued use of the site after any changes will be taken as your agreement to the revised policy.

Information We Collect

2.1 Information Provided Directly

When you register an account on di777 or use our services, the following types of information may be collected:

• Full name, date of birth, and verification information related to national identity
• Email address and contact information
• Financial transaction details — such as deposit and withdrawal records via bKash, Nagad, Rocket, or bank transfer
• Account login credentials (username and password stored in encrypted form)
• Information provided when communicating with the support team

2.2 Automatically Collected Information

When you use the platform, certain technical information is collected automatically, including:

• IP address and device type
• Browser name and version
• Session time and duration
• Pages visited and navigation patterns
• Data from cookies and similar tracking technologies (see Section 07 for details)

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may verify information with the help of trusted third-party services. Information received in this way is also protected under the same privacy policy.

Purpose of Data Use

di777 uses collected information only for the following legitimate purposes:

• To manage accounts and complete identity verification
• To process deposits, withdrawals, and other financial transactions
• To ensure platform security and prevent unauthorized access
• To provide customer support — via 24/7 live chat and email in Bengali and English
• To enforce responsible gaming policies and identify problematic behaviour
• To meet legal obligations and regulatory requirements
• To improve platform performance and enhance the user experience
• To keep users informed about relevant services and offers (you can opt out of such communications at any time)

Disclosure & Sharing of Information

di777 does not share your personal information with any third party except in the limited circumstances described below:

4.1 Service Providers

Only the necessary information is shared with trusted service providers such as payment processors (e.g., bKash, Nagad, Rocket payment gateway partners) and identity verification organisations. These organisations are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

In the case of a court order, judicial summons, or other valid legal requirement, we may be legally obligated to provide information to the relevant authorities.

4.3 Fraud & Security

Limited information may be disclosed where necessary to investigate any unlawful activity, fraud, or threat to the security of the platform.

4.4 Business Restructuring

In the event of a merger, acquisition, or sale of assets, user information may be transferred. However, this privacy policy will continue to apply in such cases, and users will be notified in due course.

Technical Measures for Data Security

di777 takes industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All data transmission between our platform and your device is secured through SSL encryption.
• Password Hashing: Your password is not stored directly; it is kept secure using advanced hashing algorithms.
• Access Control: Only authorised personnel have access to user information for specific, defined purposes.
• Security Monitoring: Our systems are continuously monitored to detect and prevent unusual activity.
• Data Backup: Regular backups are maintained to ensure the safety of information.

While we take the highest security measures, data transmission over the internet is not entirely risk-free. We advise you to use a strong password and keep your login credentials confidential.

Data Retention Period

di777 retains your personal information only for as long as it is necessary or legally required:

• Active account information is retained for as long as the account remains active.
• Financial transaction records are kept for as long as necessary to meet financial and legal obligations.
• Certain information may be retained even after an account is closed or deleted, if required by law.
• Security logs are kept for a limited period and then deleted.

Once the designated retention period ends, information is securely deleted or anonymised.

Cookies & Tracking Technology

di777 uses cookies and similar technologies to keep the platform functioning properly and to improve the user experience.

7.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and running the platform's core functions.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect anonymous statistics to help us understand how the platform is used.
• Security Cookies: Used for fraud detection and ensuring platform security.

7.2 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some key platform features to not work properly.

User Rights

As a user of the di777 platform, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: If there are errors in your stored information, you can request that they be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted, though this may not apply where legal obligations exist.
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Right to Data Portability: You can request your information in a common format.
• Right to Opt Out of Marketing Communications: You can unsubscribe from promotional communications at any time.

To exercise these rights, please contact our support team. We will process your request as promptly as possible.

Protection of Minors

All services on di777 are for those aged 21 and above only. We do not knowingly collect information from any minor. If a person is found to be under 21, the relevant account and information will be deleted immediately.

If you are aware that a minor has registered on our platform, please notify our support team.

International Data Transfers

di777 operates services for users in Bangladesh. However, our technical infrastructure may be located in various countries. Even when user information is transferred internationally, equivalent protection under this privacy policy is ensured.

For data transfers, we use standard contractual clauses and other appropriate safeguards.

Changes to the Policy

di777 may change or update this privacy policy from time to time. For significant changes:

• We will post a clear notice on the platform.
• The effective date of the new policy will be noted at the top of the page.
• For important changes, registered users may be notified by email.

Continued use of the platform after any changes will be taken as your agreement to the revised policy.